- Once your order is paid and confirmed, you will see the a course including the ordered guides or manuals after you log in your account. The system will also automatically send an email to your mailbox with instructions on how to get these materials.
- If you encounter any issues, such as not receiving the email or being unable to download the materials, please contact us via email at: service@beezeetrip.com
How to Receive Materials
Support
If you encounter any hardware issues with the rented phone during your usage, please notify us promptly. We will replace the phone with a new one within 24 hours and waive the rental fee for the period when the phone was malfunctioning. You can reach us through the following methods:
- WeChat: support_beezeetrip
- Email: service@beezeetrip.com
- Whatsapp: +86 133 7840 3589
Frequently Asked Questions
How can I access the guides and videos?
Once you purchase a package, you'll receive an email with a link to our secure member's area where all guides and videos are available.
What if I encounter issues while following the guides?
If you encounter any issues while following the installation guide, you can contact me via EMAIL or WHATSAPP. We have dedicated staff to help you identify and resolve the problems. We will respond within 24 hours, and in most cases, we will reply promptly.
- Email: service@beezeetrip.com
- Whatsapp: +86 133 7840 3589
Can I get a refund if I'm not satisfied with the service?
We offer a 30-day satisfaction guarantee. If you're not satisfied with our guides or tutorials, contact our support team for a refund, provided you haven't downloaded or accessed more than 20% of the content.
How often are the guides updated?
We update our guides at least once per quarter to reflect any significant app updates or changes in installation procedures.
Is there a trial version available?
Currently, we do not offer a trial version, but we do provide a sample guide for one app to give you an idea of the quality and format of our service.